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Privacy & Data Handling Policy

General Privacy & Data Handling Policy this policy explains how DRHSSUK Support Services, and Mr Daniel Hall manages and deals with data, content, and project work along with other details. 

DRHSSUK Support Services and Mr Daniel Hall are committed to protecting client privacy and handling all information with confidentiality, care, and professionalism. This policy explains how client data is collected, used, stored, and protected when providing invoicing and administrative support services.

Use of Client Information

Any personal data, business information, financial details, or materials shared for invoicing purposes will be used solely to complete the agreed services. This includes:

  • Generating invoices

  • Tracking payments

  • Managing overdue reminders

  • Preparing documents for distribution

  • Maintaining accurate records

  • Processing orders, taking payments for services

Information is never sold, shared, or distributed to third parties unless legally required or necessary to fulfil the agreed invoice administrative service (e.g., posting documents through a courier or postal provider occurs when a client has signed up for add ons.

Only the minimum information required to complete a task is ever shared.

Data Storage & Security

All digital files are stored securely using password‑protected systems and secure devices. Sensitive information such as:

  • Customer details

  • Payment information

  • Invoice data

  • Account or login details (if provided)

is handled with strict confidentiality and is never accessed beyond what is required to complete the service.

Clients may request deletion of their files at any time. DRHSSUK Support Services and MR Daniel Hall will comply within a reasonable timeframe unless legal or accounting obligations require temporary retention.

Client Responsibility

Clients are encouraged to avoid sending unnecessary personal information. Any data shared voluntarily is assumed to be provided with consent for use in the invoicing or administrative process.

DRHSSUK Support Services and MR Daniel Hall will never request sensitive information unless it is essential for completing the agreed service.

Communication & Record‑Keeping

Communication between DRHSSUK Support Services and clients may be stored for:

  • Reference

  • Quality assurance

  • Record‑keeping

  • Contract compliance

This may include emails, messages, invoice files, payment logs, and project notes. These records ensure continuity, accuracy, and clarity throughout the working relationship.

Data Breaches & Security Concerns

If a data breach or security concern is identified, DRHSSUK Support Services and MR Daniel Hall will:

  • Take immediate steps to investigate

  • Secure the system

  • Notify affected clients where appropriate

  • Seek guidance from UK GDPR and Data Protection Act 2018 requirements

Legal Compliance

DRHSSUK Support Services and Mr Daniel Hall follow:

  • UK GDPR

  • Data Protection Act 2018

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